Why Guestwave?
Successful business in the recreation industry hinges on optimizing the customer journey.
Guestwave has been developed specifically for vacation parks, campsites and hotels who are looking for an efficient, safe and personalized guest experience.
- This platform is ideal for businesses that:
- Want to reduce their administrative burden
- Want to optimize the customer journey
- want to focus on data-driven marketing strategies.
Ready to set a new standard in hospitality?
Request a demo now and discover Guestwave’s positive impact on your guests.
Features
- Quick and easy check-in: Guests can enter their information in advance, reducing wait times and physical paperwork.
- Data management and control: All data is controlled in a secure and reliable process.
- Marketing and CRM functionality: the customer data collected provides opportunities for targeted marketing and a personalized customer journey.
- Linking with existing systems: Works with systems such as Booking Experts and Camping Comfort.
- Independent access: Guests open - without staff intervention - accommodation, barriers and more.
What are the benefits?
For Recreational Enterprises
- Efficiency in operations: Automation enables faster check-in and higher guest satisfaction.
- Reliable data verification: Through integration with Hummingbird Data Group, guest data is always securely managed.
- Reduced administrative burden: Less paperwork and faster onboarding.
- Data-driven marketing: By using customer information intelligently, companies can implement targeted actions and better serve their guests.
For Guests
- Pre-identify from home: Guests can enter all their information at home, which simplifies arrival.
- Improved guest experience: No waiting at reception; the stay begins immediately.
- Easy Entrance: Guests are given automatic access to their accommodations and facilities.
- Security and privacy: Guests have full control over their data, with the option to delete it when desired.
